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Home Care Becomes Conversation Ready: Using Tools from the Conversation Project to Increase Advance Care Planning Conversations

August 21 @ 12:00 pm - 1:00 pm

Patty Webster, MPH, Institute for Healthcare Improvement, and Kate Lally, MD, FAAHPM, Dana Farber Cancer Institute & Institute for Healthcare Improvement, will share a variety of tools available from the Institute for Healthcare Improvement and The Conversation Project to help increase conversations around end of life care planning in your home-based patient population. They will also share stories of how other home care and hospice agencies have used these tools to increase documentation of advance care planning and lessons learned on promoting these services to your community.

Participants will gain insight on strategies and tools for more effective ACP conversations and ways to get involved with The Conversation Project by participating in this program.


Patty Webster serves as Faculty and Improvement Advisor (IA) for Community Engagement for The Conversation Project, coaching community partners, leading monthly community calls, and supporting the team’s knowledge management, measurement, learning, evaluation, and dissemination efforts. Since 2007, she has served as IHI Faculty and IA supporting community-based and health system improvement efforts in the US and Africa. Her roles have included facilitating cross-organizational and multi-country learning networks/communities of practice, designing and leading quality improvement collaboratives, and contributing to IHI’s initial strategy on person- and family-centered care.

Kate Lally, MD, FAAHPM, serves as a Senior Physician in Psychosocial Oncology and Palliative Care at Dana Farber Cancer Institute and an Instructor at Harvard Medical School. In addition, she has served on the faculty of the Institute for Healthcare Improvement since 2013 in their work on The Conversation Project and Conversation Ready. As a result, she has developed and led a number of on-line and in-person educational initiatives for both national and international audiences.



August 21
12:00 pm - 1:00 pm
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