Annual Meeting & EXPO

LeadingAge New Jersey Annual Meeting & Expo * Harrah’s Waterfront Hotel & Conference Center * Atlantic City, New Jersey * June 5 - 7, 2018
LeadingAge New Jersey Annual Meeting & Expo * Harrah’s Waterfront Hotel & Conference Center * Atlantic City, New Jersey * 5 - 7, 2018

LeadingAge New Jersey Annual Meeting & EXPO
June 5 – June 7, 2018

About the Meeting  :  Schedule of Events  :  Keynote Speakers  :  Sessions  :  Hotel Room Reservations

Be engaged.
Make a difference.
Become who you are meant to be.

The real purpose of anyone’s life is to be fully involved in living, to embrace the adventure and live well at every age. Our field is no longer about bricks and mortar or programs and services. It’s about helping older adults on the journey of living a life with intention.

A Life on Purpose.

LeadingAge New Jersey members are re-writing the rules of aging. They are leveraging new technologies, forming new partnerships and taking a fresh look at everything they do.

Join us

June 5-7, 2018
Harrahs Waterfront Hotel & Conference Center, Atlantic City, NJ

Read more about hotel room reservations.

As we take on the vast opportunities and great challenges on the path to helping older adults continue to live a life on purpose.

About the Meeting

Nothing tops the LeadingAge New Jersey Annual Meeting & EXPO for exposure to New Jersey’s aging services leaders who decide what products and services to purchase. This premier annual event for aging services organizations in New Jersey attracts more than 300 top executives and senior managers. The result: an unmatched opportunity for you to connect with New Jersey C-Suite Professionals (CEOs, CFOs, CIOs, COOs), Administrators, Executive Directors, Housing Managers, Purchasing Directors and others with the power to buy your product or service.

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Schedule of Events

Tuesday, June 5



Noon – 5:00 p.m.

Exhibitor Registration & Set-Up

4:00 – 5:30 p.m.

LANJ Board of Trustees Meeting

6:30 p.m. – 8:00 p.m.

Welcome Reception

Wednesday, June 6



7:30 a.m. – 3:30 p.m.


7:30-10:00 a.m.

Continental Breakfast (Exhibit Hall)

8:00-9:00 a.m.

Education Breakouts (Sunrise Education Sessions)
1-A: De-Institutionalizing the Dining Experience in Senior Living: Past, Present & Future

1-B: Sorting Through the Noise: The Use of Technology in Operations & Construction Project Management

1-C: Culturally Competent Care: Addressing the Needs of LGBT Seniors

1-D: The For-Profit Push

9:00 – 10:00 a.m.

Continental Breakfast (continued)
Come meet & Greet LeadingAge New Jersey new President & CEO, Jim McCracken

10:00 – 11:15 a.m.

Education Breakouts
2-A: The High Cost of Low Morale

2-B: Specialized, Transitional Care Will Drive Success in an Era of RCS-1 & Healthcare Reform

2-C: UNCOMMON COMMONS: Redefining the Amenity Experience

2-D: Information Security for Your Organization

2-E: MLTSS Update

11:30 a.m. – 12:45 p.m.

General Session: Welcome & Opening Keynote
Featuring Tim Bauerschmidt & Ramie Liddle
"Driving Miss Norma"

12:45 – 2:00 p.m.

Lunch in Exhibit Hall
Featuring Blue Light Specials

2:00 – 3:15 p.m.

Education Breakouts
3-A: The Perfect Storm Ultimately Creates an Opportunity for Sunny Days

3-B: Medical Record Documentation in Support of the Critical Pathways

3-C: Bucking the Trend: Health Plan Cost Containment Strategies

3-D: Improve & Streamline Decision-Making with an In-House Bioethics Committee

3-E: High Efficiency HVAC Solutions: Solving Heating & Cooling Issues in Senior Living Communities

3:15 – 4:00 p.m.

Dessert with Exhibitors
Featuring Blue Light Specials

4:00 – 5:15 p.m.

Education Breakouts
4-A: Centenarians to Boomers: Bridging the Generation Gap

4-B: The Future of Senior Living: A CEO Panel Perspective

4-C: How Music and Technology are Elevating Cognitive Care

4-D: A Proactive Approach on Managing Inappropriate Behavior in the Workplace

5:30 – 7:00 p.m.

LeadingAge New Jersey Reception

Thursday, June 7



8:00 – 9:30 a.m.

Breakfast & Town Hall Conversations

9:30 – 11:00 a.m.

Education Breakouts
5-A: HUD Happenings: "Why You Should Consider HUD’s 232"

5-B: Department of Health: Update

5-C: If You Want to Change the World … Start Off by Making Your Bed

5-D: Purchasing Strategies &Impacts to Budgets

11:15 a.m. – 12:30 p.m.

12:30 p.m.

Snacks to Go

Total CEU hours: 8.75

Total Exhibit hours: 4.0

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Keynote Speakers

book cover: Tim Bauerschmidt & Ramie Liddle: Driving Miss Norma, One Family's journey saying'yes' to living

Tim Bauerschmidt & Ramie Liddle
"Driving Miss Norma"

Wednesday, June 6 @ 11:30 a.m. – 12:45 p.m.

"I’m ninety years old… I’m hitting the road…"

After a diagnosis of uterine cancer and advised to undergo surgery, radiation, & chemotherapy, Miss Norma – newly widowed after nearly seven decades of marriage – rose to her full height of 5′ and told her doctor, "I’m ninety years old … I’m hitting the road". Spoken by an effervescent woman of ageless spirit these bold words inspire an unforgettable cross-country road trip … And so Miss Norma took off on a journey in a thirty-six-foot motor home with her retired son Tim, his wife Ramie and their standard poodle Ringo.

Driving Miss Norma is the infectiously joyous chronicle of their experiences on the road. It portrays a transformative journey of living life on your own terms that show us it is never too late to begin an adventure, inspire hope, or become a trailblazer.

Catherine A. Sanderson

Catherine A. Sanderson presents “The Science of Happiness”
Thursday, June 7 @ 11:15 a.m. – 12:30 p.m.

This talk presents both surprising and not-so-surprising information on the science behind happiness. What role do money, marriage, friends, children, weather, age, and religion play in making us feel happier? Is happiness stable over time? How can happiness be increased? Professor Catherine Sanderson will describe cutting-edge research from the field of positive psychology on the factors that do (and do not) predict happiness, and provide participants with practical (and relatively easy!) ways to increase their own psychological well-being.

About the presenter:
Catherine A. Sanderson is the Manwell Family Professor of Life Sciences (Psychology) at Amherst College. She received a bachelor’s degree in psychology, with a specialization in Health and Development, from Stanford University, and received both masters and doctoral degrees in psychology from Princeton University. Professor Sanderson’s research examines how personality and social variables influence health-related behaviors such as safer sex and disordered eating, the development of persuasive messages and interventions to prevent unhealthy behavior, and the predictors of relationship satisfaction. This research has received grant funding from the National Science Foundation and the National Institute of Health. Professor Sanderson has published over 25 journal articles and book chapters in addition to four college textbooks, a high school health textbook, and a popular press book on parenting. In 2012, she was named one of the country’s top 300 professors by the Princeton Review. Professor Sanderson speaks regularly for public and corporate audiences on topics such as the science of happiness, the power of emotional intelligence, the mind-body connection, and the psychology of good and evil.

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Session Descriptions

Concurrent sessions are designed to offer a variety of topics under the aging services umbrella ranging from clinical care to staff development. Attendees may select any topic of interest.

Wednesday, June 6 • 8:00-9:00 a.m. (Sunrise Sessions)

De-Institutionalizing the Dining Experience in Senior Living: Past, Present & Future
Adam Grafton, Lisa Harkins, Juan Carlos Melgarejo & Fred Weiss, FLIK Lifestyles

Explore the evolution of dining services within senior living communities and understand the key factors of a successful dining experience that will help enhance their brand and marketability. Our panel will present the changes in the senior living dining experience and offer solutions on how to adapt; will discuss the need to de-institutionalize dining and present the steps to do so and how communities must adapt their dining programs to better align with a person centered-care approach.

Sorting Through the Noise: The Use of Technology in Operations & Construction Project Management
Dave Baker, The Asbury Group, Ed McCauley & Ken Noreen, Wohlsen Construction, & John Palkovitz, Broadmead

Focus will be on the important role technology serves, in project management during renovations to keep the residents, employees, and vendor communication flowing. This session will explore how to leverage technology when designing an expansion, as well as, the use of technology in improving the health and wellness of the residents and in preparing for the next generation.

Culturally Competent Care: Addressing the Needs of LGBT Seniors
Steve Leone & Frank Sherman, Spiezle Architectural Group, Maria Elena Perez, Methodist Home for Nursing & Rehabilitation, & Jordan Strohl, The Actors Fund Assisted Living & Nursing Home

This session will introduce the audience to the concept of an intersectional approach to services and care of LGBT seniors; discuss how this can influence programs, staff and facilities; and engage the audience in small group discussions on how a growing LGBT senior population may impact their care delivery model.

The For Profit Push
Beverly Asper, Brian Gabriel, Baker Tilly & Jessica, Kraft, Bluespire Senior Marketing

This session will include a national perspective on research and development strategies currently in play by for-profit senior living providers. We will profile the types of housing and services under development and identify key target areas around the state/country, including why they are favorable for development to the for-profit. Current marketing and sales strategies that are employed and how they differ from and benefit not-for-profit providers, will be profiled This session will also compare financial and operational performance between not-for-profit and for-profit providers, identify areas of operational efficiency while balancing mission and values of the not-for-profit provider.

Wednesday, June 6 • 10:00-11:15 a.m.

The High Cost of Low Morale
Rafael Haciski & Bette McNee, The Graham Company

Is your staff happy at work? If not, what are you doing to change it? Workplace morale not only has a negative impact on overall company culture, but can also have severe financial implications. Therefore, it is imperative that companies work diligently to ensure that their employees are happy. Low morale can result in a high turnover rate, decreased employee engagement and even increased workers’ compensation claims. As such, the potential impact – and costs – to an organization are high. It is clear that in order to be successful, healthcare companies need to prioritize keeping morale high to create a positive, productive and safe workplace – for both employees and patients. In the end, favorable employee attitudes can help to improve clinical outcomes by lowering the risk of expensive complications and reducing the cost of insurance premiums.

Specialized, Transitional Care Will Drive Success in an Era of RCS-1 and Healthcare Reform
Kristi Smith & Elisa Bovee, HeathPRO Heritage

In what may seem like a time of uncertainty and speculation, visionary leaders in the PAC industry are confident in one fundamental tenet: the key to meeting the benchmarks of success in 2018+ is the ability to consistently provide clinical deliverables that yield only exceptional outcomes. Drawing on more than 15 years of experience and expertise in the Metro Region, HealthPRO Heritage shares a proven "3-Part Plan", taking into account our well-informed perspective on RCS-1’s impact, to overcome market obstacles and execute on strategic solutions before it’s too late and payment reform takes a toll on those communities who are unprepared.

UNCOMMON COMMONS: Redefining the Amenity Experience
Vincent Celenza, C&C Construction Management, Inc., J.D. Landis, SFCS Architects & Jay Whiteman, Monroe Village/Springpoint Senior Living

This session will highlight what the future consumer is seeking as they make the choice on their next community setting. The audience will see unique common areas and other "places along the way" that are providing uncommon services and care to create an engaging lifestyle for all. The speakers will take the audience through a variety of communities from across the country that have met the evolving operational, marketing and physical needs of their campus to create unique experiences, enrich and engage life. Additionally, this session will show what the next generation wants to see and experience in dining, wellness and living environments before actually having it built.

Information Security for Your Organization
W. Frank Ableson, navitend

This session examines modern Information Security, covering not just the basics of good Internet practices and safe web browsing, but more importantly equipping session participants with a solid understanding of risk management as it applies to Information Technology in their organization. The session is part lecture and part workshop as participants will learn the essentials of Information Technology terms, practices and patterns. The aim of the session is to engage the participants in an interactive experience, challenging them with both knowledge and scenarios, equipping them to bring back actionable plans to their organizations.

MLTSS Update
Elizabeth M. Brennan, Carol Grant & Geralyn Molinari, NJ Dept. of Human Services Invited

Representatives from the Division of Medical Assistance & Health Services & Division of Aging Services will discuss current trends and topics in managed long term services and supports (MLTSS), including policy updates and efforts underway to address stakeholder concerns related to authorization and claims payment.

Wednesday, June 6 • 11:30 a.m.-12:45 p.m.

Opening Keynote
Driving Miss Norma
Tim Bauerschmidt & Ramie Liddle

Wednesday, June 6 • 2:00 p.m.-3:15 p.m.

The Perfect Storm Ultimately Creates an Opportunity for Sunny Days
Jennifer Schwalm, Ashlar Creative Solutions & Cindy Shemansky, Masonic Village at Burlington

The speakers will summarize factors that are impacting all life plan communities and senior service providers in the delivery of mission-driven care and services, including the impact of managed care, expectations of quality, changing consumer preferences, declining commitment to affinity-based services, and the pressures to remain financially viable. Speakers will share their plan and experiences in communicating and affecting the resident moves, and the release of team members no longer needed, and their process of deliberation about the "restructuring project" and infused principles of Culture Change to create a more home-like environment focused on elder-center living. Additional focus will be put on the NJ state MLTSS process to facilitate an understanding of preparation for such a program, and finally, the presentation will address the economics of the transformation.

Medical Record Documentation in Support of the Critical Pathways
Sophie A. Campbell, Baker Tilly Virchow and Krause, LLP

The licensure and certification survey process has changed, and nursing facility providers must ensure that they are prepared for the changes which are included in the new survey process. The new survey process includes the critical pathways that deliver direction and guidance for the providers in terms of the areas of investigation during the survey process. One of the support items for the critical pathway items is medical record documentation. In this presentation, providers will receive guidance and direction related to medical record documentation that supports the critical pathways as well as, provides representation for the care and services delivered to the residents which addresses the areas included in the critical pathways in the new survey process.

Bucking the Trend: Health Plan Cost Containment Strategies
Daniel Foley & Ryan Kastner, Innovative Benefit Planning, LLC

Premiums for employer-sponsored health insurance plans have tripled since 1999 and aging services employers have not been immune to these increases. Health Insurance trend has out-paced almost every other facet of the U.S. economy, so it is no wonder health insurance is under a microscope on a daily basis. As a main employee benefit, many aging services employers have started to embrace advanced cost containment strategies to keep their benefit offerings attractive and thus recruiting and retaining top employees. This workshop will serve to provide attendees with a comprehensive review of several strategies aging services employers have implemented successfully.

Improve & Streamline Decision-Making with an In-House Bioethics Committee
Robin Bacon Hoffman, Meadow Lakes/Springpoint Senior Living & H. Linda Rose, Springpoint Senior Living

Ethical dilemmas and difficult decisions arise everywhere: from independent living environments through every health care setting. This session will provide examples, from level-of-care transitions to skilled nursing survey issues, that demonstrate the value of the bioethics approach used at Springpoint Senior Living, where the Ethics Oversight Committee has operated successfully for more than 10 years. With a standing ethics committee that meets quarterly, Springpoint Senior Living has developed a core group of leaders who are able to bring the consideration of ethical principles and resolution strategies to individual communities on a day-to-day basis. Additionally, this session will provide the tools needed for other communities to create and operate their own committees which will be ready to take on significant responsibilities. We are eager share the nuts and bolts – and the benefits – of a practice that has made a difference at Springpoint Senior Living.

High Efficiency HVAC Solutions: Solving Heating & Cooling Issues in Senior Living Communities
Bryan Overbeck, Mitsubishi Electric & Marty Rosica, Hawks & Company

This session will discuss the state-of-the-art Variable Refrigerant Flow (VRF) systems which have demonstrated success in providing solutions to eliminate the need for duct systems & hot and chilled water systems. The versatility of these systems delivers independent zoning, so you only the areas that are in need, are conditioned. Come hear how these systems have proven to be valuable to the Sr. Living communities in New Jersey.

Wednesday, June 6 • 4:00 p.m.-5:15 p.m.

Centenarians to Boomers: Bridging the Generation Gap
Victor Miranda, Woodmere Senior Citizens Housing

This presentation will discuss the complicated issues that are currently arising in independent housing and senior centers between 4 very different generations of seniors. We will discuss details of the environment each of these unique groups were raised in, and the conflicts that exist between them based on their very different value systems. Issues such as family values and expectations, substance use, politics, personal beliefs, technical competence, racial differences, LGBT integration, and several others. We will use several real-life examples to clearly define the causes of conflicts, and will discuss effective interventions. Participants will be encouraged to share their own experiences relevant to the topic.

The Future of Senior Living: A CEO Panel Perspective
Anthony Argondizza, Springpoint Senior Living, Gary F. Gilmore, Wiley Mission, Chad J. Himel, Ziegler & Brian G. Lawrence, Fellowship Senior Living

There is little doubt that the complexity of our business has increased in recent years with the significant changes in healthcare and reimbursement and the pronounced growth of for-profit providers. Organizations need to be nimble and committed to ongoing strategic planning efforts to remain viable moving forward. This session will focus on what key leaders within the state see as the future for not-for-profit senior living, examined across multiple key areas, including the changing consumer, growth strategies, workforce challenges, the role of technology and the dynamic healthcare and post-acute environment. This session will benefit attendees as they dive inside the psyche of proactive New Jersey organizations and all will walk away with enhanced perspective and lessons learned as they position themselves for success in the years ahead

How Music and Technology are Elevating Cognitive Care
Andrew Tubman, SingFit

This presentation will take the audience on a musical journey that will reveal the science and business behind active music making and how it can help providers meet the needs of a wide variety of residents, including those with dementia, Parkinson’s disease, and low vision. Learn how music and technology can elevate purposeful programming in your community while providing better outcomes for residents, marketing opportunities, brand differentiation, and resident and family satisfaction. The integration of video case studies, hands-on learning, clinical data, real-time musical experiences, and Q & A will be utilized. Attendees will to return to their organizations with a greater knowledge of the field of musical care and tools to implement superior programs based on this knowledge.

A Proactive Approach on Managing Inappropriate Behavior in the Workplace
Jeffrey M. Daitz & Rashmee Sinha, Peckar & Abramson, PC

In this session, attendees will hear best practices to identify inappropriate workplace conduct, as well as, identify ways to respond to such claims in a manner that effectively ends the toxic behavior and minimizes exposure to your company. The speakers will discuss implementing zero tolerance policies, training and compliance, reporting procedures in the event a claim of harassment is received, tips on investigating such claims and documentation. A brief discussion on non-binding mediation will also be presented.

Thursday, June 7 • 8:00 a.m.-9:00 p.m.

Breakfast and Town Hall Conversations

Thursday, June 7 • 9:30 a.m.-11:00 a.m.

HUD Happenings: "Why You Should Consider HUD’s 232
Tony Ruberg, Lancaster Pollard

Description to come.

New Jersey Department of Health: Update
Cynthia Dunn, Susan Kelley, & Pamela LeBak, New Jersey Dept. of Health (Invited)

Join representatives from the New Jersey Department of Health (DOH) for an update on survey and enforcement in nursing homes and assisted living communities. The panelists will also discuss key trends and relevant issues.

If You Want to Change the World … Start Off by Making Your Bed
Roger E. Randall, BB&T Capital Markets

During Admiral William H. McRaven’s (U.S. Navy Ret.) commencement address to the University of Texas, he advised the graduating class of 2014 "If you want to change the world, start off by making your bed." For senior living providers, the world continues to change, for better or worse, on a daily basis. How can your organization prepare itself to pro-actively respond to this change? How can providers become the change they want to see in the world? Attendees will discuss what "being prepared" looks like and how to get there, and then will explore well-defined, flexible processes to position your organization to thrive. Using real-word examples and an interactive format, attendees will leave with the knowledge they need to act confidently in our dynamic world.

Purchasing Strategies &Impacts to Budgets
Chet Chandler, Value First

This session is designed to help organizations develop savings and efficiencies with their supply chain. Case studies and Best Practices that have produced significant cost savings for several LeadingAge members will be presented. Participants will take away an understanding for creating a supply chain savings strategy along with methodologies and technology, to obtain optimal results. This is an interactive presentation with Q&A and Surveys throughout the audience.

Thursday, June 7 • 11:15 a.m.-12:30 p.m.

Closing Keynote
The Science of Happiness
Catherine A. Sanderson, PhD

Hotel Room Reservations

The cut-off date for guest room accommodations is: Monday – May 21, 2018


  • Room Reservations: (888) 516-2215 (8 a.m.-2 a.m. EST seven days a week)
  • Group name: LeadingAge New Jersey
  • Group code: SH06LE8

(All callers will be asked for this code, but can also book by saying "LeadingAge New Jersey")

Online Bookings:
Book your reservation online through Harrah’s Room Reservations.

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