CMS: Home Health, Hospice & DME Open Door Forum

Wednesday, January 17, 2018
2:00 PM

The next Home Health, Hospice & DME Open Door Forum is scheduled for
Wednesday, January 17, 2018 at 2:00-3:00 PM Eastern Time (ET).

Please call at least 15 minutes prior to the forum start time.

**This Agenda is Subject to Change**

I.Opening Remarks

Chair – Hillary Loeffler, Center for Medicare

Moderator – Jill Darling (OC)

II.   Announcements & Updates 

a. Medicare Care Choices Model (MCCM) Update

b. Update on the new HHA CoPs 
c. Home Health Star Ratings, Home Health Quality Reporting Program announcements and Hospice Quality Reporting Program- Training & Education and 
d. Home Health CAHPS Survey (HHCAHPS) Announcements
e. Hospice EDI Notices of Election

f. Hospice Compare updates

g. Hospice CAHPS announcements
  • For technical assistance, contact the CAHPS Hospice Survey Project Team:  or 1-844-472-4621 
  • To communicate with CMS staff about implementation issues: 
III. Open Q&A 


Next Home Health, Hospice & DME ODF: TBA 



This Open Door Forum is not intended for the press, and the remarks are not considered on the record. If you are a member of the Press, you may listen in but please refrain from asking questions during the Q & A portion of the call. If you have inquiries, please contact CMS at  Thank you.

Open Door Participation Instructions: 

This call will be Conference Call Only.

To participate by phone: 

Dial: 1-800-837-1935 & Reference Conference ID: 31077154

Persons participating by phone do not need to RSVP. TTY Communications Relay Services are available for the Hearing Impaired.  For TTY services dial 7-1-1 or 1-800-855-2880. A Relay Communications Assistant will help.

Encore: 1-855-859-2056; Conference ID: 31077154

Encore is an audio recording of this call that can be accessed by dialing 1-855-859-2056 and entering the Conference ID beginning 2 hours after the call has ended. The recording expires after 2 business days.

For ODF schedule updates and E-Mailing List registration, visit our website at

The Provider Ombudsman for the New Medicare Card serves as a CMS resource for the provider community.  The Ombudsman will ensure that CMS hears, understands, and resolves any implementation problems experienced by clinicians, hospitals, suppliers and other providers.  Dr. Eugene Freund will be serving in this position.  He will also communicate about the New Medicare Card to providers, and collaborate with CMS components to develop solutions to any implementation problems that arise. To reach the Ombudsman, contact:

The Medicare Beneficiary Ombudsman and CMS staff will address inquiries from Medicare beneficiaries and their representatives through existing inquiry processes.  Visit for information on how the Medicare Beneficiary Ombudsman can help you.

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